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Course Outline
Concept
- Improved value
- Improvement and management
- Kaizen and Total Quality Control (TQC)
- Improvement and suggestion system
- Improvement and competition
- Process-oriented management and result-oriented management
Comparison between the East and the West
- Improvement and innovation
- Improvement and measurement
Improvement from Total Quality Control
- Quality Control – Quality of Managers
- Quality Control Methods: Japanese and Western Comparison
- Follow the PDCA cycle
- Grassroots improvements
Practical
- Manager-led improvement
- Improved facilities
- Team-led improvement
- Personally Driven Improvement
Management
- Cross-functional management
- Policy deployment
- Quality deployment
- Total Productive Maintenance
Problem Solving Methods
- Problems in management
- Improvement activities and labor-management relations
- Labor and Capital: Enemies or Allies
- Senior management commitment
Changing corporate culture
- Customers: The Ultimate Judge of Quality
- Supplier relationships change corporate culture: Challenges facing the West.
Case Study
7 Hours
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company
