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Course Outline
Day 1: Introduction to ISO 9001 and the initiation of a QMS implementation
- Training course objectives and structure
- Overview of ISO, management systems, and ISO 9000 family
- Introduction to quality and QMS based on ISO 9001
- Initiation of the QMS implementation
- Leadership and commitment
- Quality policy
- Roles, responsibilities, and authorities
Day 2: Implementation plan of a QMS
- Context of the organization
- QMS scope
- Actions to address risks and opportunities
- Quality objectives
- Change management
- Resources
- Competence
Day 3: Implementation of a QMS
- Awareness and communication
- Management of documented information
- Requirements for products and services
- Design and development of products and services
- Outsourcing
- Production and service provision
- Monitoring, measurement, analysis, and evaluation
Day 4: QMS monitoring, continual improvement, and preparation for the certification audit
- Internal audit
- Management reviews
- Nonconformities and corrective actions
- Continual improvement
- Preparation for the certification audit
- Closing of the training course
Day 5: Certification Exam
Requirements
A fundamental understanding of ISO 9001 and comprehensive knowledge of implementation principles.
35 Hours
Testimonials (2)
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
The training was well put together & very informative.
