Online or onsite, instructor-led live Human Resources training courses in Brussels.
Brussels
Business Center Copernico Science14, Rue de la Science 14, Brussels, Belgium, 1040
Most of the European Union's Brussels-based institutions are located within its European Quarter, which is the unofficial nam...
Most of the European Union's Brussels-based institutions are located within its European Quarter, which is the unofficial name of the area corresponding to the approximate triangle between Brussels Park, Cinquantenaire Park and Leopold Park (with the European Parliament's hemicycle extending into the latter). The Commission and Council are located in the heart of this area near to the Schuman station at the Schuman roundabout on the Rue de la Loi. The European Parliament is located over the Brussels-Luxembourg station, next to Luxembourg Square.
The area, much of which was known as the Leopold Quarter for much of its history, was historically residential, an aspect which was rapidly lost as the institutions moved in, although the change from a residential area to a more office oriented one had already been underway for some time before the arrival of the European institutions. Historical and residential buildings, although still present, have been largely replaced by modern offices. These buildings were built not according to a high quality master plan or government initiative, but according to speculative private sector construction of office space, without which most buildings of the institutions would not have been built. However, due to Brussels's attempts to consolidate its position, there was large government investment in infrastructure in the quarter. Authorities are keen to stress that the previous chaotic development has ended, being replaced by planned architecture competitions and a master plan. Architect Benoit Moritz has argued that the area has been an elite enclave surrounded by poorer districts since the mid-19th century, and that the contrast today is comparable to an Indian city. However, he also said that the city has made progress over the last decade in mixing land uses, bringing in more businesses and residences, and that the institutions are more open to "interacting" with the city.
A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels.
Audience
Anyone who is looking to enhance their assertiveness skills
Aim
This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers.
Objectives
By the end of the programme the participants will:
Understand and overcome the barriers to being assertive
Recognise behaviour traits within yourself and others and learn effective strategies for managing them
Communicate effectively with a wide range of people to achieve a win-win situation wherever possible
The aim of this one day course is to provide delegates with mentoring and coaching skills for the workplace. By the end of the course, delegates will be able to:
State the difference between mentoring and coaching
Discuss relevant learning theories
Describe different learning styles
Explain the feedback model
Outline basic coaching principles
State the component parts of the GROW coaching model
Communication skills have long been recognised as essential to professional success and many a career has stalled, faltered or stagnated thanks to a lack of communication skills. Contrary to urban myth, few of us are born with this skill, instead most have either practised or learned from mistakes. This course is designed to assist delegates to improve their communication skills and in consequence their ability to work with others.
Mediation skills are subtly yet meaningfully different. Excellent communication is a pre-requisite but more important is the ability to listen and take note of what is being said. The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance. They are simply responsible for developing effective communications and building consensus between the parties. This course also covers the wider range of skills, in addition to communication, that are required to be an effective mediator.
Audience
Staff who need to be fully prepared to deliver high quality Coaching sessions
To individual members of their own staff
To their teams
To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input
Format of the course
A combination of:
Facilitated Discussions
Delegate Coaching sessions – with full feedback
By the end of the course, delegates will be able to:
Define “Coaching” and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance
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